NexHub AI — AI agents for WhatsApp customer service
Replies in seconds, around the clock

No customer of yours waits for a reply again.

An AI agent that answers on WhatsApp in seconds, around the clock. It understands what the person needs, asks the right questions, books into your diary and alerts your team the moment someone is ready to buy. It works in any business that deals with people — clinics and practices, shops and workshops, estate agents and service providers.

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Clinics Practices Retail Trades Estate agents Services and any business that deals with customers on WhatsApp
Takes under a minute and shows what slow replies are costing you
AI assessment
✓ Assessment complete
Enquiries lost0/month
Estimated per year£0/year
Agent response timeseconds, 24/7
Go live in10 working days
What actually changes

Every day someone contacts you and nobody replies in time

It is not that your team is not trying — it is more volume than the working day can hold. It happens in clinics, in shops, in offices and on site. Here is the difference.

How it works today

The reply takes too long

People who message want an answer now. Half an hour later they have already messaged two competitors, and they buy from whoever replies first.

Nobody follows up

Most enquiries are dropped after two attempts with no answer. Nobody picks them back up, because nobody has the time.

Weekends and nights go unanswered

A message that arrives on Saturday night is read on Monday. By then they have sorted it elsewhere.

Your team serves people who will never buy

Much of the day goes into repeating the same price and the same opening hours to people who are only browsing — while the ones ready to buy wait in the queue.

With the agent answering

Answered in seconds

The agent replies immediately, while the person is still interested — before they go looking elsewhere.

Follow-up that happens

The agent goes back to people who went quiet, at the pace you set, and brings back those who had given up waiting.

Open around the clock

Saturday night, bank holiday, three in the morning: the conversation starts straight away, at the same standard as a Tuesday.

Your team gets the ready ones

The agent asks the questions, separates the ready from the browsing, and hands your team the conversation with an appointment already booked.

CAPABILITIES

This is not an auto-reply. It is service.

The agent understands what the person wrote, remembers what they said months ago, and knows when to bring in a human. What it says changes with your business — everything else works the same way for everyone.

🔍

Understands what they want

Uncovers the need, the urgency, the budget and who decides — and separates the ready from the merely curious.

📚

Knows what you sell

Trained on your services, prices and rules. It also reads your website to answer questions about what is published there.

📅

Books into your diary

Checks your real availability, offers the slots, confirms and records it. Appointment, meeting, viewing or on-site quote.

🔄

Chases the ones who go quiet

Follows up on the schedule you set, reminds people of their appointments and keeps a history of every conversation.

👥

Calls you at the right moment

When the customer is ready, or asks for a human, your team gets an alert with a summary of the conversation so far.

EVERYDAY SITUATIONS

If your business deals with customers on WhatsApp, this is for you

It does not matter what you sell. What follows happens in clinics, offices, shops, workshops, estate agencies and gyms — anywhere someone gets in touch and waits for an answer.

Arrives at 10pm on a Sunday

Answered on the spot, to the same standard as Tuesday morning. Nothing waits for opening hours, and nobody gives up halfway because it took too long.

"How much is it?" in the first line

Instead of dropping a bare number or dodging the question, the agent answers the way you taught it and understands the case before talking money.

Goes quiet mid-conversation

The agent comes back after the interval you set, without anyone having to remember. And it stops the instant the person asks it to.

Sends a two-minute voice note

It listens, understands and replies. Your customer does not have to change how they speak just because there is a system on the other side.

Wants to book a time

Checks your actual diary, offers what is free, confirms and records it. Works for appointments, meetings, viewings, on-site quotes or installations.

Needs to speak to a person

When the customer asks for a human — or when the agent is not confident of the answer — it alerts you and steps out of the conversation. No making things up, no stalling.

<30s
average time to first reply
24/7
cover, including weekends and nights
1
history kept per customer
3x
more consistent follow-up on enquiries
GETTING STARTED

From first conversation to agent live

Four stages, up to 10 working days. You follow each one and sign it off before the agent speaks to a single customer.

01

Discovery

We map how you handle enquiries today: what people ask, what you answer, what turns an enquiry into a customer, and what gets stuck.

02

Training

We teach the agent your services, prices, hours and the way your business speaks. It learns what it knows and what it must hand to a human.

03

Connection

We connect it to your WhatsApp, your calendar and your email. If you use another system, we connect it by webhook.

04

Live

The agent starts answering with you watching. We adjust whatever needs adjusting in the first days, until the conversation sounds right.

FAQ

Frequently asked questions

No. It handles the first contact, asks the usual questions and hands your team a conversation ready to close. When the customer asks for a person, or the agent is unsure, it passes it over immediately and stops replying on that thread.

Yes, it works with the number you already use. If your business needs the official Meta Business API, we cover that in the proposal.

Yes. The agent transcribes the voice note, understands it and replies as normal. Replying with audio is optional and agreed when you sign up.

Yes. Before going live it is trained on your services, hours, payment methods and the way your business speaks. It can also read your website to answer about what is published there. And when it does not know something, it says it will check rather than invent an answer.

No. The agent keeps the history of every conversation and messages you on WhatsApp as soon as someone is ready to speak to your team. If you already use your own system, we deliver the events by webhook.

Up to 10 working days after you approve the proposal. That covers understanding how you work, training the agent on your content, connecting WhatsApp and your calendar, and watching the first days live to adjust whatever needs it.

Find out what slow replies are costing you.

The assessment takes under a minute and puts a number on the problem. If it makes sense, we put together a proposal and the agent goes live within 10 working days.

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